Privacy Policy

This Privacy Policy describes how CytoWhiz ("we", "us", or "our") collects, uses, and discloses your information when you use our services, including our website at cytowhiz.ai and our flow cytometry data analysis platform (the "Service").

We take your privacy seriously. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

When you register for an account, subscribe to our newsletter, or contact us, we may collect personal information such as:

• Name
• Email address
• Institution or organization
• Job title
• Phone number
• Billing information

Usage Data

We automatically collect certain information about how you interact with our Service, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of your visit
• Time spent on pages
• Features used within the Service

Scientific Data

When you use our Service to analyze cytometry data, we process the scientific data you upload. This may include:

• Flow cytometry data files
• Analysis parameters
• Results and visualizations
• Experimental metadata

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing and completing transactions
• Sending you technical notices, updates, and administrative messages
• Responding to your comments, questions, and requests
• Personalizing your experience with our Service
• Monitoring and analyzing trends, usage, and activities
• Developing new products and services
• Protecting the security and integrity of our Service
• Complying with legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we're involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect the information we collect and maintain. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Scientific Data Privacy

We understand the sensitive nature of scientific data. We implement additional protections for scientific data:

• Your scientific data remains your property
• We do not sell or share your scientific data with third parties unless explicitly authorized by you
• We use industry-standard encryption for data in transit and at rest
• You can export or delete your scientific data at any time

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing of your personal information

To exercise these rights, please contact us at privacy@cytowhiz.ai.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.

We have implemented appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy when transferred internationally.

Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@cytowhiz.ai
Address: 123 Science Way, Suite 400, San Francisco, CA 94107